Shipping
Your shipping cost will be displayed at checkout & the cost will be dependent on your location and order weight. With our initial drop, all products are pre-orders, which means the magic (production) begins once the sale wraps up. Estimated shipping is within 1.5-2 months after the sale ends, and we'll share estimated shipping times for applicable countries after production. Keep an eye on your email for updates! Once your order sets sail, you'll receive a tracking number and email notification. Note: If your your country doesn't register in our checkout, it means we don't currently ship to that country!
Incorrect Order Addresses
If you input an incorrect shipping address it’s very important that you send us an e-mail as quickly as possible with the shipping address that you would like. There’s no guarantee that we’ll be able to switch out the address before fulfillment, but we’ll try our best.
Customs, duties and tax fees
Orders are shipped DDU “Delivered Duties Unpaid” and customers will be responsible for the payment of any customs fees, duties and taxes. Treasure has no control over these charges and cannot predict what the cost will be, as customs policies and import duties vary based on the destination country. Please contact your local customs office for current charges for your country.
Returns/Exchanges/Refund Policy
As each of our merch items are made-to-order, unfortunately, we can't accommodate refunds, exchanges, or returns.
Have Additional Questions?
If you have any additional questions regarding the shipping and returns policy please contact Meem at meem@treasure.lol.